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Re: I just sent a customer away without changing their oil
Posted to Shop Management Forum on 3/16/2010 2 Replies

Similar situation at the end of the day today, but a bit more difficult. Customer came in with her 97 Explorer and wanted to know why the serpentine belt came off. Pulling it in can here some "grinding" brake noise. The belt melted off because of a seized alte... Login to read more.

2 Replies Received (View Replies)