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International Automotive Technicians Network
Re: What the heck is wrong with some customers?
Posted to Shop Management Forum on 3/15/2010

Hand deliver a storage fee bill. Might get his attention. If you want to be a nice guy offer to wave the fees (or not) if he pays you on the spot. Or because its just a few blocks away deliver the car with the repair bill and storage bill in hand ... Login to read more.