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Simple effective phone tip
Posted to Shop Management Forum on 3/8/2010 34 Replies

When I need to call a customer at his or her work in regards to their vehicle I have found rather then asking to talk to them it is more effective to phrase it like this.

Hello, "This is Roy at Roy's Auto, I would like to speak with OR leave a message for Jo... Login to read more.

34 Replies Received (View Replies)