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Re: the family auto repair welare gravy train
Posted to Shop Management Forum on 2/24/2010 1 Reply

One of my favorite ways to handle ANYone looking for a discount:

When you know they are going to put the squeeze on you, be ready. Write it up at the price you need to (and occasionally the customer dictates a *slightly* different rate, higher or lower). Whe... Login to read more.

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