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Re: Prospect or Suspect?
Posted to Shop Management Forum on 2/16/2010 3 Replies

"Hi Geo, how much is a brake job?"

"Is the pedal soft? Are they making noise? Just routine maintenance?" Engage the prospect, sound interested, and make the sale once they come in. A cordial inviting attitude can make all the difference. If price is their fi... Login to read more.

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