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International Automotive Technicians Network
Re: What are these shops doing right.or wrong?
Posted to Shop Management Forum on 2/8/2010

You would rather go to a cafe that has 1 inch of dirt on the floor and the plates are not washed clean? The food arrives and it has hair in it.

You observe the cook blowing his nose in a rag he stuffs in his backpocket, then later use than rag to wipe his ha... Login to read more.