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Re: What are these shops doing right.or wrong?
Posted to Shop Management Forum on 2/8/2010 2 Replies

Hi Karl

The hack shop owner may go to the same church as the customer or maybe they support the PeeWee hockey team that their kids play on. The hack shop owner may be playing golf or going fishing or hunting with the customer. Maybe nepotism at work. Maybe t... Login to read more.

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