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International Automotive Technicians Network
Re: What are these shops doing right.or wrong?
Posted to Shop Management Forum on 2/7/2010

Karl: (a.k.a. perplexed)

My experience has been "tradition". A prime example is the relationship between Henry Ford and Harvey Firestone (forever, Ford Motor Company bought tires from Firestone long after both had died). Does it mean that Firestone was the m... Login to read more.