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International Automotive Technicians Network
Re: Does manatory 'safety inspections' hurt our reputation?
Posted to Shop Management Forum on 2/6/2010

Hi Paul As part of a regular service we go over every car that comes in.

Even on cars that aren't in for a service, but for something else, if a major issue is present we'll note it and the customer is told.

Recently we had a consumer (note: not a good cus... Login to read more.