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Re: Service advisor tricks of the trade
Posted to Shop Management Forum on 2/4/2010 9 Replies

Exactly. Another way of putting this is when asked if it's worth it, or presented with the notion that they may just get a new car is by letting them know that you realize there's a little rust, and the seat's torn, and one of the windows doesn't roll down, et... Login to read more.

9 Replies Received (View Replies)