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Re: Folks wanting late afternoon appointments
Posted to Shop Management Forum on 2/3/2010 2 Replies

Same here.

I do mail out new mover oil change certificates for a free oil change. The ones that never show up are the ones that call 3 or 4 times to schedule/reschedule at 3pm or later. People that call and want a 'quick look' almost all point out that they ... Login to read more.

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