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International Automotive Technicians Network
Re: Nagging callers
Posted to Shop Management Forum on 2/2/2010 2 Replies

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I started doing that to extended warranty companies. If anything goes wrong, I tack on time. Long phone calls? Tack on more time. PITA claims investigator? Tack on more time. Broken bolt? Tack on more... Login to read more.

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