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International Automotive Technicians Network
Re: Nagging callers
Posted to Shop Management Forum on 2/2/2010

You really don't need every consumer that comes thru the door!

Squeaky wheels don't get lubed to well here most the time....(work vehicles differ) Go to work on the next one that hasn't consumed your time! By my standards that car should be done in about 19 ... Login to read more.