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International Automotive Technicians Network
Re: Higher Labor on C/S Parts - How Do You Explain
Posted to Shop Management Forum on 2/1/2010

We have had customers that want to supply parts. We tell them that we will not install them as we cannot, or will not warranty the repair. Most agree and it goes our way. Those that dont and pull the car we figure wouldnt be good customers anyway. On the subje... Login to read more.