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Re: Higher Labor on C/S Parts - How Do You Explain
Posted to Shop Management Forum on 2/1/2010 5 Replies

I occasionally have people who ask "can I bring in my own parts?" I say "yes, but I charge a higher labor rate to do that and the only warranty is that I installed it correctly" Sometimes they go "OK, I understand" and sometimes (but rarely) they go away. Login to read more.

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