× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Angie's list estimate requests -- my method to handle it
Posted to Shop Management Forum on 1/28/2010

If I can't find the problem, to avoid future problems, I don't charge the diagnostic fee, it is hard to justify even if you have everything documented if the problem turns out to be nowhere near what you checked out, makes you look like a fool. Login to read more.