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International Automotive Technicians Network
Re: Funny feeling about new customer/No thank you
Posted to Shop Management Forum on 1/28/2010

There are many situations when we just want to scream "PLEASE GO AWAY", but that is not very profitable. I learned many years ago that "He who asks the most questions, WINS". I love it when a customer calls me to give an estimate for a timing belt. I spend my ... Login to read more.