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International Automotive Technicians Network
Re: Funny feeling about new customer/No thank you
Posted to Shop Management Forum on 1/28/2010

I can relate to your story. Unfortunatly, we all make the mistakes of wanting to help someone, only to have it blow up in your face. I have been known to tell a customer I can't schedule it for a couple of weeks and estimate prices near dealership levels. If t... Login to read more.