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International Automotive Technicians Network
Re: Funny feeling about new customer/No thank you
Posted to Shop Management Forum on 1/28/2010

When I was a young, enthusiastic, naive, ego-centric puppy in my first go at my own shop... 30 years ago...I had a customer approach me and say: "I have my car at XYZ shop just around the corner. Those maggots have cracked my cylinder head. I'm sure they crack... Login to read more.