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Re: How do you 'fire' a customer?
Posted to Shop Management Forum on 1/9/2010

just for the sake of our discussion, and not to break iatn guidelines. the amount of the repair was 50. i would ask the customer that if 50 was too much, then to have him choose a number between 1 and 50. this moment is when you can glean alot of insight about... Login to read more.