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Re: How do you 'fire' a customer?
Posted to Shop Management Forum on 1/9/2010 1 Reply

I had a customer EXACTLY like that years ago when I ran an Imported Car shop. His name was Patel, (an Indian surname that seemed to mean "Motel Owner" here in Florida)and of course he owned a local Motel. Each call was as if he was my very best customer, and t... Login to read more.

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