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International Automotive Technicians Network
Re: Inactive customers
Posted to Shop Management Forum on 1/4/2010

That's why you and I are a mechanic by trade. PR is a field few of us excels in, but is a facet of life, nonetheless. I'll guarantee your customers appreciate the thoughtfullness exuded by the phone calls for follow-up. You may run into curmudgeons, but those ... Login to read more.