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Re: Warranty company calls
Posted to Shop Management Forum on 12/9/2009 2 Replies

Scott,

I did a warranty call yesterday. Took me about 5 min. I have never seen a contract like this one, it even covered wear and tear. When I told him I had two rate charges, one for diagnosis and one for repair, he said I was the first shop that had ever d... Login to read more.

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