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International Automotive Technicians Network
Re: Fired vendor/customer 2 days ago, I'm still mad!
Posted to Shop Management Forum on 11/27/2009

Jimmy sorry you had to get your blood pressure up like that but you handled it just fine. I suspect that in the beginning your service adviser assumed that using their parts and trying to please them on price was somehow good for your business. He learned a va... Login to read more.