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A customer got himself fired today over $13.00. :o)
Posted to Shop Management Forum on 11/24/2009 58 Replies

Had a 1994 Hyundai Accent come in on the hook yesterday with a complaint of loud engine noise and smoke. This was a second trip customer who 2 years ago on their first time in brought us a Jeep that had been to 6 previous shops and remained unfixed until we fi... Login to read more.

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