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Re: Another loss leader story
Posted to Shop Management Forum on 11/13/2009 2 Replies

Just like when your paid a set 1/2 hour for an oil change, then the boss starts throwing in free rotations/brake inspections, wipers, bulb replacements, or "can you just look at this and that"?. And the dumb tech doesn't know what's good for him! Login to read more.

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