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International Automotive Technicians Network
Re: Keeping a potential customer. What Would You Do?
Posted to Shop Management Forum on 11/10/2009

Stop doing that. That means you are not writing them up at the front counter or have no way of " tracking" other than by memory. You can not run " your " business that way. To do another rotation a month later with no benefit other than the aggravation of the ... Login to read more.