× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Phone estimates
Posted to Shop Management Forum on 11/7/2009

Hi Bob,

If someone calls for an estimate and doesn't have the courtesy/trust to give me a name and number, I politely thank them for the call and say that I'm unable to help them. Then I move on without a second thought.

Peace,

Tom Gebbie, H's,BYCCHH,F Login to read more.