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International Automotive Technicians Network
Re: Phone estimates
Posted to Shop Management Forum on 11/6/2009 1 Reply

This is where knowing good sales techniques comes in handy. First question I ask is why they want little old me to do the work.... then I get them all warm and fuzzy with chit-chat. Then, they give me their contact info if legitimate... if not, they do the han... Login to read more.

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