× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How would you handle this mess
Posted to Shop Management Forum on 11/5/2009

[...trimmed text...]

Very simple. First, take care of the customer. Tell the customer what had happen and you will take care of it free of charge on the damage. Swallow the cost for now and repair it correctly (not JB we... Login to read more.