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Re: AutoZone's FLSS--Part of a GREAT Diagnostic Strategy?
Posted to Shop Management Forum on 10/18/2009 6 Replies

[...trimmed text...]

Yes indeed.

Figure this one out. This is a TRUE story.

Customer calls complaining of an odor.

"Can you describe the odor for me?"

"Sure Dave, it smells like spare tire air"

OK Tim, your turn... Login to read more.

6 Replies Received (View Replies)