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International Automotive Technicians Network
Re: How do you deal with customers who no show for appointments?
Posted to Shop Management Forum on 10/12/2009

I missed a dentist appt the other day. They even called me the day before.

I guess if my tooth was hurting I would have remembered.

My point is people with broken cars rarely forget to show up. Those with maintenance will forget more often.

I take no act... Login to read more.