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Re: How do you deal with customers who no show for appointments?
Posted to Shop Management Forum on 10/12/2009

Similar shop setup as ours.

I reschedule them and be glad I have some time to catch up on paper work, orders, phone calls and everything else in the shop that isn't "wrench on car" time. Our work day normally allows for a few hours of catch up with everythin... Login to read more.