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Re: customer relations what did i get myself into
Posted to Shop Management Forum on 10/6/2009 1 Reply

Ted, Do you have a wel defined warranty policy that you went over with her?

Will the supplyer honer it now that it has been taken apart by a 3rd party?

If she won't bring it back to you and another shop is taking it apart that may void any warranty.

I wo... Login to read more.

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