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International Automotive Technicians Network
Re: Aftermarket Warranty Claims
Posted to Shop Management Forum on 8/30/2000 1 Reply

Hi Danny,

We don't charge the Customer a "handling Fee". I believe this is just another way to keep the Customer happy. If you really think about it You do exactly the same which you should do with a customer: Estimate, get approval, finish the Job and get t... Login to read more.

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