You didn't choose their preference:) Call them by their name and if an occasional Mr. or Mrs. slips out I'm sure they have had it many times before, and it won't be the last either. Login to read more.

iATN Members:
Login to read this message and participate
Auto Repair Pros:
Join iATN to read this message and others
Vehicle Owners:
Find a nearby iATN member to repair your vehicle