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International Automotive Technicians Network
Re: For GM techs and/or claims managers
Posted to Shop Management Forum on 9/26/2009 1 Reply

I went as far as showing the customer the play. He knows what needs to be fixed. In the end,it's GM's car. This is a 4 yr lease with 3.5 yrs done. He will certainly NOT keep this POS and is already shopping for a replacement. He just is bothered by paying for ... Login to read more.

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