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International Automotive Technicians Network
Re: Writing up a customer
Posted to Shop Management Forum on 8/26/2009

Can you say "PAIN IN THE BUTT"? I had a customer like that about almost 40 years ago, talking about additional time to pull the wheels to do any type of wheel, tire, or brake service! Ihave always told people with wheel or hub cap locks to purchase an extra re... Login to read more.