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International Automotive Technicians Network
Re: Customers watch the Techs Work on their Car
Posted to Shop Management Forum on 8/23/2009 1 Reply

Here is one for you Marcus.

Get the customer to get in the car and lift it all the way up on the hoist.

Tell him to press the brake pedal REALLY HARD while you check something. Now walk away and have a coffee. Tell the other techs. Watch the brake lights g... Login to read more.

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