× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customers watch the Techs Work on their Car
Posted to Shop Management Forum on 8/23/2009 6 Replies

[...trimmed text...]

My Brother Robert smacked a helpful customers fingers with a hammer once....

There is NO REASON for a customer to stand over a tech, if I see that happening I politely walk them out of the shop int... Login to read more.

6 Replies Received (View Replies)