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Re: Customers watch the Techs Work on their Car
Posted to Shop Management Forum on 8/22/2009 1 Reply

Byron, why would you want to be penalized for getting good at your job. It is not fair and you have to be fair to yourself as well as the customer. If you use a labor guide and the guide says 3 hours and the first time you do it, it takes you 4 hours but charg... Login to read more.

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