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International Automotive Technicians Network
Re: Marketing: Selling What People Want to Buy
Posted to Shop Management Forum on 8/14/2009

When we bought Lin a new MB 10 years ago, I did it to evaluate service at the local dealer. I learned a quick lesson. It just amazed me how seemlessly they slid my car from my possesion for two days. It actually felt comfortable. An extreme learning experience... Login to read more.