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International Automotive Technicians Network
Re: Marketing: Selling What People Want to Buy
Posted to Shop Management Forum on 8/13/2009

Hi Paul.

The negative to turning away people who don't want a inspection, is you may lose some new clients.

You will lose some bad people, some mediocre, and a few possible good clients.

Not everyone visits a repair shop to "try " them with the intention... Login to read more.