× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Service advisors A, B, C and D
Posted to Shop Management Forum on 7/30/2009

I disagree on using 'radar'. When advisers do that they are really only thinking from their perspective and how they would feel. Profiling the customer, the car, etc. Certainly having a better reason for a discount than just we'll give you 10% is infinitely be... Login to read more.