× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: If you have someone unhappy with your service
Posted to Shop Management Forum on 7/8/2009 7 Replies

[...trimmed text...]

Hi Patrick.

The answers are complex and you would need diplomatic training to have good "turn them around" results. Not everyone was born to be a diplomat either.

I can only offer 2 pieces of adv... Login to read more.

7 Replies Received (View Replies)