× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Are we missing an opportunity, here?
Posted to Shop Management Forum on 7/8/2009

[...trimmed text...]

Hi Albin,

The thrust of my post was in response to those who were quick to provide labels to their customers whenever a concern was expressed. Customers who take advantage or are abusive have no pl... Login to read more.