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Re: Response letters & other thoughts
Posted to Shop Management Forum on 7/7/2009

Jeff, I like both letters, the second one best. The important thing is you respond. In the last 40 years I have had a few of these, when I was younger, and going nuts 12 to 14 hrs a day I tended to blow these off. Now on the rare occasions that I wake up at 3:... Login to read more.