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International Automotive Technicians Network
Re: Letter I received. How would you respond?
Posted to Shop Management Forum on 7/6/2009

I wouldnt waste the time it takes to [...] You respond to crap like that it makes it seem as though you believe he could be [...] much for the promo oil change new [...] you give him a written response it gives him traction with a small claims type deal , next... Login to read more.