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International Automotive Technicians Network
Re: Could I have done better? Seeking opinions
Posted to Shop Management Forum on 7/4/2009

Of course I charge diag fees, but for that kind of initial fee, it tells me he did not want the job in the first place, so he should have just told them to begin with, thanks but no thanks. Instead he diaged for free. I think 1 hour diag time is more then enou... Login to read more.