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International Automotive Technicians Network
Re: Could I have done better? Seeking opinions
Posted to Shop Management Forum on 7/4/2009 4 Replies

True story. A few years ago a lady came in to pay her bill and pick up her car. The bill was for a few hundred dollars, can't remember repair, and became ballistic over the tow bill. She said for that much money she should get the towing free. She was making s... Login to read more.

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